Last Updated: May 23rd, 2018
We are committed to your Privacy
The following policy outlines how Water Well-ness Project (“Water Well-ness Project” or the “Company”) will collect, use, protect and disclose personal information.
What is Personal Information?
Personal information is any information which can identify an individual or through which an individual’s identity can be deduced, and which is disclosed to us or which we create within the context of our relationship with the individual. Please note that personal information does not include information which does not relate to an identified individual nor does it include an individual’s name, title, business address or business telephone number (i.e. “business card information”).
What Information Does the Company Collect and Store?
When you visit the Website, register for an account, buy products or make an investment or donation online or offline, the Company may collect information from you, such as:
Position / Title
Credit card or debit card information (and means of authentication)
Log and Website Information
When you access and use the Website, we may automatically collect certain technical information about your visit, including the date, time, browser type, your internet service provider, your IP address, device information (including device identifiers), geo-location information, computer and network performance data, the URL that you are coming from and your navigation history. We use this information for our internal audit log and system administration, and to gather broad demographic information about our user base. This information may be shared with third parties in order to provide services for aggregate use. The Company reserves the right to disclose information that does not directly identify you, for example, aggregated or anonymized data, for educational, informational or promotional purposes in furtherance of the Company’s mission.
If you object to this gathering of information, you should not use or access our Website.
How Does the Company Collect Your Personal Information?
We collect your personal information at the time you become a new customer or client of the Company or when you use our Website, and thereafter when we communicate with you. For example, we collect your personal information through:
our sales and supply agreements with you
your discussions with our employees and contractors
your visits to our Website and/or intranet
How Does the Company Use Personal Information?
In serving the needs of the Company and its employees, contractors and customers, it is important that the Company has accurate information. Accurate and updated information allows the Company to enable Website users to receive email updates or other materials, request further information from us about projects and services, donate to us, invest through our H2O Investments program, make requests, submit forms on our Website, or simply ask a question. For greater clarity, the Company may collect personal information in order to:
establish your identity
understand your needs for, and determine your suitability for, products and services
administer, customize and improve our products and services
provide services to you and process payments for your account
inform you of new products and services
carry out our business operations
comply with legal, regulatory and other obligations
adhere to legal requirements
detect, investigate and address fraudulent or illegal activities
We receive and store any information you enter on our Website or give us in any other way, whether it is online or offline. We ask for personal information so that we can fulfill your request and return your message. This information is retained and used in accordance with existing laws, rules, regulations, and other policies.
The Company does not sell, rent, give-away or share its email addresses or other personal contact information with outside sources.
When Might Personal Information Be Disclosed?
The Company may disclose personal information in order to:
submit quotes or proposals to prospective customers or clients
share information with trusted partners that help us provide our products and services
explore and/or undertake corporate opportunities, including a merger, acquisition, amalgamation, initial public offering, reorganization or sale of the Company, including the due diligence process and the transfer of information through to closing of any such transaction
protect our legal rights
comply with any law, rule or regulation
Please note that from time to time, we may be compelled to release personal information as required or permitted by law.
Personal information is stored on our server and is not publicly accessible. Further, personal information is only accessed by the Company’s personnel on a “need to know” basis. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Additionally, sensitive data such as credit card numbers are encrypted using SSL and other industry standard measures, to provide an additional level of security. While we take these reasonable efforts to safeguard your personal information, no system or transmission of data over the internet or any other public network can be guaranteed to be 100% secure.
If you have registered to receive communications from us and later change your mind, you may contact us to have your name and contact information removed from our distribution lists. You have the following option to do this:
You can send an email to: firstname.lastname@example.org
Your personal information, hard copy or electronic, is accessible to you.
If you would like to verify the data we have received from you or to make corrections to it, you may contact us directly at the email address provided above.
We use email links located on this site to allow you to contact us directly via email. We use the information provided in your email to respond to your questions or comments. We may also store your comments for future reference.
We publish email updates that are sent periodically to persons on a listserv. You may subscribe to or unsubscribe from the email listserv at any time. Occasionally we may send announcements about the Company programs, events or merchandise to the mailing listserv.
By signing up on the Website, you acknowledge that you can access the electronic communications, and you consent to having all communications provided or made available to you in electronic form and to participate in the Company’s program electronically. We may also provide you with communications through physical mail.
Note Regarding Children Under 18
If you are under 18, please obtain your parent or guardian’s permission before you send any personal information to the Company, or anyone else, through the internet. We strongly encourage parent or guardian participation and understanding of their children’s online usage and to be aware of the activities in which their children are participating. This Website is intended to be used by adults. It is not intended for children, and the Company does not want to collect any personal information for persons who are under the age of 13. If you believe that we have any information from a child under age 13, please contact us at email@example.com
How Long Will the Company Retain Your Information?
We retain your information for only so long as is necessary for the purposes for which it has been collected. Your personal information will be destroyed once it is no longer needed by us and once all requirements at law have been met.
So long as you have an active existing account on our Website, we will preserve your personal information. If you have not accessed your Website account for a total of five years, we reserve the right to delete your Website account, without notice, along with any personal information retained by us.
Cookies & Pixels
Our Website may employ the use of “cookies”. A “cookie” is a small line of data that is sent to your internet browser from a web server and stored on your computer’s hard drive. Cookies can track how and when you use a site. A cookie does not damage your system and identifies your browser, not you personally. If you do not wish to receive a cookie, use the options in your web browser.
The Company reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. The Company reserves the right to use these pixels in compliance with the policies of the various social media sites.
Third-Party Service Providers
There are some instances where we may need to disclose personal information to a third party service provider. Whenever we engage a third party service provider, we confirm that its privacy and security standards meet our requirements. In the event that a third party service provider is located outside of Canada, the government, courts or law enforcement or regulatory agencies of that jurisdiction may be able to obtain disclosure of your personal information through the laws of that jurisdiction.
By submitting your personal information to us, you have consented to our use and disclosure of the personal information for the purposes as outlined in this policy. If we wish to use or disclose your personal information other than as described in this policy, we will obtain your express consent before doing so. Whenever we engage a third party service provider, we ensure that the information is properly safeguarded at all times at a comparable level of protection the information would have received if it had not been transferred.
We also use Google Analytics Advertiser Features to optimize our business. Advertiser features include:
- Remarketing with Google Analytics
- Google Display Network Impression Reporting
- DoubleClick Platform integrations
- Google Analytics Demographics and Interest Reporting
By enabling these Google Analytics Display features, we are required to notify our visitors by disclosing the use of these features and that we and third-party vendors use first-party cookies (such as the Google Analytics cookie) or other first-party identifiers, and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to gather data about your activities on our Site. Among other uses, this allows us to contact you if you begin to fill out our check-out form but abandon it before completion with an email reminding you to complete your order. The “Remarketing” feature allows us to reach people who previously visited our Site, and match the right audience with the right advertising message.
We abide by Facebook’s Data Use Restrictions.
- Any ad data collected, received or derived from our Facebook ad (“Facebook advertising data”) is only shared with someone acting on our behalf, such as our service provider. We are responsible for ensuring that our service providers protect any Facebook advertising data or any other information obtained from us, limit our use of all of that information, and keep it confidential and secure.
- We do not use Facebook advertising data for any purpose (including retargeting, commingling data across multiple advertisers’ campaigns, or allowing piggybacking or redirecting with tags), except on an aggregate and anonymous basis (unless authorized by Facebook) and only to assess the performance and effectiveness of our Facebook advertising campaigns.
- We do not use Facebook advertising data, including the targeting criteria for a Facebook ad, to build, append to, edit, influence, or augment user profiles, including profiles associated with any mobile device identifier or other unique identifier that identifies any particular user, browser, computer or device.
- We do not transfer any Facebook advertising data (including anonymous, aggregate, or derived data) to any ad network, ad exchange, data broker or other advertising or monetization related service.
VISITORS’ GDPR RIGHTS
If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation. Those rights include:
We will retain the any information you choose to provide to us until the earlier of: (a) you asking us to delete the information, (b) our decision to cease using our existing data providers, or (c) the Company decides that the value in retaining the data is outweighed by the costs of retaining it.
You have the right to request access to your data that the Company stores and the rights to either rectify or erase your personal data.
You have the right to seek restrictions on the processing of your data.
You have the right to object to the processing of your data and the right to the portability of your data.
To the extent that you provided consent to the Company’s processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent.
We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.